We had twin room to ourselves with clean + comfort as well as a futon. Location: the hotel was so close to the garden and a hill overlooking Lake Biwa and the Biwako lake, the biggest lake in Japan. Plus it was 10 mins drive from Lake Biwa.

Great location right next to a beautiful hiking spot at Mount Hiei and close to the train station 🌿. the staff here was super helpful and always there to assist with whatever we needed.

its location is excellent, next to skiing, lake biwa, and the enryakuji temple, green area. ogoto onsen district deserves your attention.

The location was marvellous, being so close to Lake Biwa, the largest lake in Japan, and allowing for nice hiking at Mount Hiei and a hill overlooking Lake Biwa. the staff were outstandingly accommodating, and they helped with everything we needed. - the room was spotless and had perfect views.

We had a terrific stay at Biwako Hanakaido. the staff were enthusiastic and welcoming. - the location was favorable, close to Ogoto Onsen station. - Our twin room had a private outdoor bath and a futon. - the hotel is near a hill overlooking Lake Biwa, the largest lake in Japan. - Enryakuji Temple and Mount Hiei offer nice hiking opportunities nearby. - It's only a 5-minute drive from Lake Biwa.

The location here is great, being close to a nice hill, a beautiful temple, and the biggest lake around. the room is sparkling new and set up really well, offering an amazing view of the lake 🌅.

I had an incredible stay at this hotel. The view from my room was breathtaking, and the spaciousness and attention to detail made it even better. The hot spring was so relaxing and did wonders for my skin. The transfer to and from the train station was seamless, and the staff at the front desk and restaurant spoke more than enough English, making communication smooth. The breakfast, in particular, exceeded my expectations.

Nothing all excellent.

We really liked the cozy vibe of this small hotel, it felt just like home. Our room was spacious and looked so fresh, plus it had a nice view, a private outdoor bathtub, and a comfy futon to sleep on. 🌿

The location of the hotel was fantastic, with beautiful views of the lake from the room. It was conveniently located near the Ogoto Onsen station, making it easy to explore the surrounding area. The hotel also offered a free shuttle service, which was great for getting around. The staff were friendly and helpful, and the breakfast was delicious with a good variety of options.

The design of the in-room bathroom could be improved, as the placement of the shampoo and body soap was inconvenient and led to them falling during use.

biwako hanakaido truly exceeded our expectations. the staff went above and beyond to ensure our comfort and made us feel at home. the onsen baths were a cherry on top, offering a relaxing and rejuvenating experience. the meals were exceptional, giving us a taste of traditional japanese cuisine.

No laundry facilities.

Stayed here during Christmas and had an amazing experience. The staff was welcoming and friendly with a personalized welcome gift and drink. The hot spring bath was very relaxing and included extra amenities for both Westerners and Japanese. The outdoor hot spring was a great place to cool down after soaking inside. Location was very convenient with a free shuttle service to the nearest station and easy access to nearby eateries.

The hotel is a bit far from the city center, but the free shuttle service helped alleviate this issue. The room was not as spacious as expected.

The staff was very friendly and helpful.

We were amazed by the beautiful view of the Biwako Lake from our spacious and clean room. The onsen was well-maintained and not crowded. The staffs were friendly and provided excellent service. The kaiseki dinner made with fresh local produce was delicious. The complimentary shuttle service was convenient. I highly recommend this hotel for a traditional Japanese hot spring experience.

Good in-room onsen and kaiseki dinner. Staff helpful, can speak English. Personal, caring service when mother fell ill. Kids enjoyed stay. Comfortable, clean room. Polite staff, felt well taken care of. Traditional Japanese experience. Private dining room for dinner. Indoor and outdoor onsens. Excellent dinner and breakfast, exceeded expectations. Friendly and informative staff who can speak multiple languages. Excellent free shuttle bus service to and from train station. Exceptional hot bath, clean and tidy. Clear instructions for inexperienced bathers.

For the price we paid, we got great value with a clean room and a stunning view of the lake. The location was convenient and the staff went above and beyond with their friendly and attentive service.

The only thing that could have made the morning meal better was more variety in the breakfast options.